Last updated: May 22, 2026
Thank you for visiting our website and for your interest in our services. The privacy of your personal information is important to us, and we are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
1. Collection of Information
1.1 Personally Identifiable Information:
When you use our website and services, we may collect personal information about you, such as your name, email address, mailing address, phone number, and any other information you voluntarily provide to us. This information is collected when you register on our site, place an order, fill out a contact form, or interact with our services.
1.2 Non-personal information:
We may also collect non-personal information about you, such as demographic data, information about your browser and operating system, the pages you have visited on our website, the actions you have taken, and other similar information. This information is collected automatically using technologies such as cookies, web beacons, and server logs.
2. Use of Information
We use the information we collect for the following purposes:
2.1 Provision of Services:
We use your information to process your orders, respond to your inquiries, provide you with the products or services you request, and notify you of important updates regarding our website and services.
2.2 Personalizing the Experience:
We use this information to personalize your experience on our website, tailor our products and services to your needs and preferences, and provide you with relevant content.
2.3 Communication marketing :
If you have given your consent, we may use your information to send you marketing communications via email, such as newsletters, special offers, and information about our products and services. You can unsubscribe from these communications at any time by following the unsubscribe instructions provided in each email.
2.4 Improving Products and Services:
We use this information to analyze and improve our products, services, website, and promotional offers, as well as to conduct market research and statistical analyses.
When you edit or publish a post, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply identifies the post you just edited. It expires after one day.
3. Disclosure of Information
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
3.1 Third-Party Service Providers:
We may share your information with third-party service providers who help us operate our website and provide our products and services, such as payment processors, shipping carriers, and hosting providers.
3.2 Compliance with Legal Obligations:
We may disclose your information if we are legally required to do so, to comply with a court order, a request from a government authority, or in connection with ongoing legal proceedings.
4. Information Security
We take appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Visitors’ IP addresses, logged-in users’ user IDs, and usernames from login attempts are logged on a conditional basis to detect malicious activity and protect the site from specific types of attacks. Examples of logging conditions include login attempts, logout requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.
5. Cookies and Similar Technologies
Our website uses cookies and other similar technologies to collect non-personal information and improve your user experience. You can configure your browser to reject cookies, but doing so may limit certain features of our website.
6. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of these sites before providing your personal information.
7. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with a new update date. We encourage you to review this policy regularly to stay informed of any changes.
8. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact the Privacy Officer:
Philippe Rancourt,
418‑752‑6498
This Privacy Policy is an integral part of our Terms of Use and our General Terms and Conditions of Sale. By using our website and services, you agree to the terms of this Privacy Policy.